Sheridan Butcher - My Wedding Group (00:00):
Hey Emma, how are you?
Emma Chandler - The Cliffs at Glassy (00:02):
Doing great. How are you?
Sheridan Butcher - My Wedding Group (00:04):
I'm doing awesome. So tell me how things are going up at The Cliffs.
Emma Chandler - The Cliffs at Glassy (00:07):
So things are a little different right now, but we're really just making the best of everything
and taking it day by day.
I'm looking forward to a smooth and eventful end of year with all of our postponed dates and just working with our couples. Right now we are pretty slow but rockin along.
Sheridan Butcher - My Wedding Group (00:30):
All right. Can you tell me a little bit about your story,
you know, with you and The Cliffs?
Just kind of tell me a little bit about that background.
Emma Chandler - The Cliffs at Glassy (00:37):
Of course. So I came to the cliffs about three years ago and I have my wedding planning and directing certificate in weddings.
Love it here is a beautiful view that never gets old. We have The Cliffs of Glassy Chapel that is 36 years old and we have done weddings for over a decade now. We typically have over a hundred ceremonies at the chapel. I'm so really proud of that and we are expecting over a hundred for the coming year. And then we also have our Cliffs at Glassy Clubhouse where we have most of our receptions in our grand ballroom, main bar and main dining room. A lot of the weddings that we focus on are elegant, formal premium weddings here. And then of course we do also have several other Cliffs locations that offer a different look. Mountain Park has a barn and cabin so you can have something more casual and rustic. And then we also have our Lake properties for a beachy Lake casual view as well.
Sheridan Butcher - My Wedding Group (01:53):
Awesome. So what would you say your, your typical couple looks like? You know, what's kind of the overall style?
Emma Chandler - The Cliffs at Glassy (01:59):
Well, we, we always say there's no typical couple. We love just the unique and, and each client and couple is so different. Like I said, we do focus on more of those premium elegant weddings. But we do love meeting with each, each couple. And when they come to us, I really connect with everyone on a personal level to really get to know them and see what they're looking for and then be able to help them create their, their wedding that they're envisioning and see what ideas they have and how I can help them out in certain areas and just personalize their menu, whether they're looking for something plated, informal or casual buffet. And then from there just go match the decor to that and really just get to know all of those details. So we serve to everybody and that's something, that's another reason I just really love my position here is because I get to work with everyone. It's just so different and unique.
Sheridan Butcher - My Wedding Group (03:04):
Awesome. Can you tell me a little bit about your process? You know, from the time that a couple decides to book with you all you know, leading up to the wedding day?
Emma Chandler - The Cliffs at Glassy (03:12):
Of course. So first point of contact is just going to be a tour. So reaching out,uto those couples who are interested in the chapel and meeting with them, like I said, to get to know them and determine whether they'd be a great fit for the cliffs of Glassy Clubhouse or Mountain Park. Ushowing them the spaces. And then from there, once we,we would look over dates and then just discuss,more details on timelines and, ifferent ways that we can, erve them in what they're looking for. And then the next process after a tour and finding a day is signing the contract. And, mving forward over those next few months, we would really just, um rt discussing menus and floor plans and all of those fun details. And just getting to know the couple. And then of course, a few planning meetings with their outside vendors, like florist and planners and DJs to make sure that everybody is really comfortable with the space. And, um n leading up about three months before the wedding, we host our wedding tastings to where our couples can just come and really gain confidence in our chef and their wedding menu. Um, again, not such, just another time where I can meet with them and really create their special day. Um, then of course wedding day comes along. Um, , and we get to see everything just come together that we've planned over the, the year.
Sheridan Butcher - My Wedding Group (04:55):
Awesome. What is it that you enjoy most about your job?
Emma Chandler - The Cliffs at Glassy (05:00):
I really just love getting to connect with everybody on that personal level. It's like I gained so many friendships throughout the years. And in throughout the planning process and being able to just be creative and unique with each event. It's just special and it's not, I never feel like I'm in a routine or that I'm doing the same thing over again because it's always so different. And then it puts my creative mind to work. I also love just my favorite part on the actual wedding day is seeing my couples reaction when they see the space for the first time. And then of course right before the exit, before I send them off, I'm getting all those kind words and hugs and wishing them well. For the last time and just seeing everything come together and knowing that they're happy and over the moon, it just is always so much satisfaction in knowing that everything came together as it should.
Sheridan Butcher - My Wedding Group (06:04):
Emma Chandler - The Cliffs at Glassy (06:05):
Very rewarding. Yes.
Sheridan Butcher - My Wedding Group (06:08):
Can you describe a proud moment or like a favorite moment that you've had since being in the wedding industry?
Emma Chandler - The Cliffs at Glassy (06:13):
Yes. So something that was really just it stood out to me was this past winter we had an outdoor ceremony planned. The weather was showing, the forecast was sunny and over 60 degrees. And so we thought everything was going perfect. We were pretty much set and ready to go, waiting on guests to arrive. And then all of a sudden clouds kind of covered the sky and it started snowing. And so automatically all of the vendors on site just pulled together quickly and, and knew what we needed to do and we moved the entire arbor and all of the chairs to the indoor space and completely flipped and transformed that space to accommodate and, and take what steps were necessary at that time. And we got it done before guest arrived and it looked like it was the perfect plan in the original plan. And the, the couple was just over the moon and so impressed and happy at how everything turned out. And it was just really, again, rewarding to see all of the vendors that you work with over time and on day pull together and be able to make that still happen given the circumstance. And it was perfect.
Emma Chandler - The Cliffs at Glassy (07:33):
Wow, that's amazing. That's awesome. If a couple were interested in getting in contact with you all about, you know, learning a little bit more information or going ahead and scheduling a tour, what's the best way for them to get in touch with you?
Emma Chandler - The Cliffs at Glassy (07:46):
So email is always the best. That is the way that I am able to send all of our general information and pricing and some photographs to give you a better idea and give all of our couples a better idea of what we can do and what different price ranges we offer and all of our different properties. And then from there we can always schedule a phone call and a tour to again view this space and discuss details for them.
Emma Chandler - The Cliffs at Glassy (08:15):
Awesome. And as far as your email, is that on the, is that on a website or
Emma Chandler - The Cliffs at Glassy (08:20):
It is on a website and then we can also leave it here, firstname.lastname@example.org and that is on our Cliffs website as well. Wedding and Events at the Cliffs that'll direct you straight to me and I am over all wedding, everything here at the Cliffs. So if you have any questions I will be happy to work with each, each of you.
Sheridan Butcher - My Wedding Group (08:45):
Awesome. Well I really appreciate you taking the time to sit down and chat with me a little bit today. It means a lot. I hope that we can, you know, I hope all of is over soon so that way everything kind of goes back to normal.
Emma Chandler - The Cliffs at Glassy (08:57):
There's a light at the end of the tunnel, it'll be so worth it and we're so excited to just celebrate with the couples and and, and move forward.
Sheridan Butcher - My Wedding Group (09:06):
Awesome. Thank you so much. Thanks you too. Okay.